Managing a Domestic Booking

Target Audience Processors & Domestic Consultants
Course Outline & Outcomes This course is designed to equip learners with with practical application of managing a Domestic booking from the start to finish of the customer's experience.

This course and can be used as a bridging course for new consultants.

Course Outline:

  • Airport Facilities
  • Check in procedures
  • Baggage allowances
  • Understanding class codes of travel
  • In flight Servises
  • Flight Schedules
  • Shortcut availability entries
  • Access Fare displays
  • Read and interperate Fare notes
  • Access and utilise Fare Shopper
  • Basic booking file
  • Managing Queues
  • Fare quote
  • Ticketing
  • Void of air tickets
  • Hotel Reservations
  • Car Hire bookings
  • Greyhound Bookings
  • Practical Exercises
Prerequisites None
Delivery Classroom
Duration 1 Day
Additional Info

No assessment