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Amadeus Novice Course

Target Audience Entry Level & Junior Consultants
Course Outline & Outcomes This course is designed to equip learners with foundation knowledge and insight into the Amadeus Reservations System.

At the end of the course, learners will be able to:

  • Navigate the system
  • Sell seats
  • Create a Booking File
  • Amend and enhance a booking file
  • Apply the above to Special Category Passengers (UMNRs, YPs, MEDAs etc)
  • Book Hotel Accommodation
  • Book Car Hire
  • Access Fares and Understand Rules
  • Quote bookings using Fare Quote and Fare Quote Planner
  • Ticket Bookings
  • Issue in Exchange Tickets
  • Understand EMD
  • Update and Manage Queues
  • Manage Client Profiles
Prerequisites Domestic Fares & Ticketing or relevant work experience
Delivery Classroom
Duration 10 Days
Additional Info

Final Summative Assessment

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Training Hours:

Mon to Thurs: 08h00 – 16h00
Fri: 08h00 – 15h00
Please check our Schedules pages regularly for updates to our course dates at various venues.


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