Domestic Fares & Ticketing

At the end of the course, learners will be able to:

• Overview of South African Geography
• Definitions & Terminology
• Understand industry codes
• Encode and decode cities, airlines and classes of travel
• Apply knowledge of baggage concepts of both Piece and Weight concept as well as carry on items
• Understand LAGS as well as dangerous goods
• Identify special category passengers and conditions of booking travel for such passengers
• Read and apply airline flight schedules and timetables.
• Understand various aircraft configurations and pre- seating
• Understand fare displays
• Understand airline as well as government taxes on an airticket
• Understand Fare Jargon
• Understand and apply various fare rules of South African Domestic Airlines
• Correctly understand and calculate Domestic fares and taxes for adult, child and infant passengers
• Understand and apply knowledge of the Air Ticket including time limits, validity.
• Understand the reading of an EMD for baggage, pre- seating and change fees
• Link fare rules to airtickets
• Different forms of payment including I Credit Card documentation